Hello. We are Austin D’arcy.

We are a family run, independent estate & letting agent, based on the borders of Hammersmith & Shepherds Bush.  For 30 years we have been handling investment portfolios for our loyal clients, being their eyes & ears in the West London property arena.  We are specialists in all our disciplines, property acquisition, sales, lettings & property management.  Whatever your needs, we are here to help.

What's happening in West London

As active community members we like to keep you abreast of anything going on in the West London area, and, of course, keep you updated on all things property! Have a read of our news here...

In the spotlight with

Veena Grewal

Meet Veena, who makes sure all our landlords get paid on time!

Veena Grewal

Veena Grewal Accounts Manager

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Veena, if you were stranded on a desert island, what 2 items would you miss the most and why?


What was your favourite film, tv show or book in 2018?


Where in London would you go for a cocktail or pint of beer?


What does your perfect Sunday consist of?


Veena was born in Nairobi, Kenya.  She completed her studies in the UK and has lived here for the past 40+ years.  For most of her working life Veena has been a Personal Assistant until she joined Austin D’arcy and found her love of numbers.

Veena takes care of all the landlord and client accounts as well as the office accounts.

Lettings Legislation How will the Levelling Up Whitepaper affect landlords?

The Level Up Whitepaper contains 12 “levelling up missions”, including a shake-up of how the government works, the idea is [...]

11 Feb 2022 Full article

Tenant Services How to rent in the UK

There is a legal process that landlords and letting agents must follow in the UK and we provide a checklist [...]

2 Sep 2019 Full article


Building Plot for sale

Bespoke Riverside Building with Jetty

£4,000 pcm

5 bedroom property to let

5 Bedroom House To Rent On Shepherds Bush Green!, W12

1 5 2
Full details

Some of our wonderful thank yous.

Without our amazing customers, we wouldn't be here. It delights us when we read some of the wonderful words written in reviews, thank you cards, on social media and email, saying how thankful people are for the service received. It is always our aim to give 110%. Thank you.

We love feedback at Austin Darcy Estate Agents
Great service and really efficient in case of emergency!
Vins Lo
17:22 21 Feb 20
I am a tenant and have had a great experience with Austin Darcy. Their customer service is brilliant and are fair estate agents. Would use them again without hesitation.
17:59 07 Sep 19
Nathan, thank you so much for making the process to secure the tenancy as smooth as it was. Great regular communication and always keeping me in the loop. Wonderful customer service. Look forward to using your services in future again! 🙏
Sheila M
09:57 05 Aug 19
Would rate Nathan, the agent dealing with my rental property, very highly. He was really helpful, from start to finish. He greeted me at the property on my move in date and even helped with some bags. He answers emails and messages promptly and made the renting process and paperwork run smoothly. Would highly recommend as an agent for any property. Much appreciated.
Nadia Amouhlal
09:37 21 Jun 19
Me and my boyfriend found a property very quickly and Nathan was very quick, professional and efficient. Thank you
lucia boado
16:33 07 Jun 19
It's more than one week we're without the washing machine, the agency seems not too much worry about it, I'm calling and email them to ask news about the maintenance but I have just confusing answers. I pay for a full service I can't believe I have to go to the laundry and spend more money. I'm gonna put five stars once the problem will be fix it.EDIT: No washing machine has been delivered on 9/04/19, we are still waiting and spend money to the laundry store.
96G. Project
08:30 19 Apr 19
Very good and efficient. And friendly staff.
96G. Project
16:49 26 Mar 19
Nathaniel has delivered us a prime service and has provided the up most professional manner. He has gone above and beyond to ensure that we secured our new home. From opening the door for the first viewing, to preparing contracts which is usually a stressful process to be transparent. He has given us a brilliant service.
freddie johanson
09:51 22 Mar 19
All round excellent services. Friendly, polite and approachable staff. A thank you for Nathaniel and Gurwin who made the move in process very smooth and straight forward. Ever present and helpful from the start right to the end. Would recommend using Austin Darcy. Thank you so much.
George Adonis
10:46 30 Dec 18
Very happy!Serious agency, flexible with our needs, maintenance issues solved bit slow, deposit handled professionally and returned quiqly. Rented a property for two years and I would use it again in the future!
Roxana Mihaela
17:20 29 Dec 18
Absolutely top notch service through Austin Darcy. Very quick and efficient as well as friendly. Definitely the best agency I've worked with.Gurwin especially has been excellent!
Dan Weir
17:54 21 Nov 18
Have been renting a W12 property via Austin D'arcy since 2013 and have nothing but good things to say about them. Any issues were dealt with quickly and professionally and compared to other estate agents in the past, their fees seem reasonable.
Dylan Healey-Render
17:56 19 Nov 18
We rented a flat through Austin D'Arcy for a year's time. We could not have asked for friendlier and more helpful agents. The entire tenancy went very smoothly and we were also surprised with the speed with which we our deposit back. Gurwin has been a particular pleasure to deal with, we were very well looked after as tenants.
Alexandra Dyrberg
09:58 16 Nov 18