Address
10 Shepherds Bush Rd
Hammersmith
London
W6 7PJ
Phone
0208 749 6060
[javascript protected email address]
Opening hours Open
- Monday09:00 - 18:00
- Tuesday09:00 - 18:00
- Wednesday09:00 - 18:00
- Thursday09:00 - 18:00
- Friday09:00 - 18:00
- Saturday10:00 - 16:00
- Sunday00:00 - 00:00
Emergency Out of Hours Calls Only:
07780 455012
Tenants, please check our maintenance page here
Tenants, please report all NON-URGENT property issues here
What is an emergency?
An emergency is something that could not have been foreseen, and which could cause serious damage to the property such as:
- Severe leaks/flooding
- Loss of electrical power or light – after you have checked that this is not due to a blown fuse or a local power cut (are your neighbours affected?)
- Blockage of your ONLY toilet (please note that if the blockage has been caused by you or a house guest then you will be liable for payment of the invoice)
- Loss of heating or hot water, where there is no other form available and this is going to cause extreme difficulty if you wait until our office is open
- Broken windows or doors following a break-in. A maintenance contractor should only be instructed to temporarily board up the window/make the property safe and should re-attend during working hours to replace glass/doors. You must also report any damage to the police and obtain a crime reference number for our house insurance purpose or you may be liable for the cost of the emergency repair
General Maintenance – Not classed as an emergency!
If you have a maintenance issue in your rental property which would be something like:
- Leaking, burst or frozen pipes that can be contained in buckets until the office is open
- Loss of electricity
- Control of your central heating, pressurising your boiler
- Bleeding a radiator
- Being unable to get an appliance to work
In the spotlight with
Kuljeet Virk
Kuljeet Virk Lettings Negotiator
Kuljeet loves to work in the business with his mum and is incredibly passionate about property.
Kuljeet, if you were stranded on a desert island, what 2 items would you miss the most and why?
- DEFINITELY THE SAME AS MY MUM SO YOU CAN TELL WE ARE RELATED – FOOD AND DRINK FOR SURE!
What was your favourite film, tv show or book in 2018?
- VENOM – I LOVE SCI-FI
Where in London would you go for a cocktail or pint of beer?
- BELUSHI’S IN SHEPHERDS BUSH
What does your perfect Sunday consist of?
- I ALWAYS GO TO THE GYM AND GO SOCIALISING LATER
Landlord Services Turn-key Service
For many landlord investors, minimising the void period of the rental property is a key issue. At Austin D'arcy [...]
Our team
Harwant VirkManaging Director
Kuljeet VirkLettings Negotiator
Nathan NarteyLettings Negotiator
Veena GrewalAccounts Manager
Harwant Virk Managing Director
Meet Harwant, our amazing Managing Director. Harwant has been working in the property industry for 3 decades, she lives locally and knows everything that there is to know about the housing market in the West London area.
If you are looking to expand your portfolio, Harwant runs our acquisition service, and she can assist you in your search. Ideal if you are too busy, living further afield, or generally want some expert advice.
Harwant, if you were stranded on a desert island, what 2 items would you miss the most and why? Ever practical Harwant choose food and water!
What was your favourite film in 2018? Johnny English Strikes Again
Where in London would you go for a cocktail or pint of beer? Harrods of course!
What does your perfect Sunday consist of? A family day socialising and a swim.
Kuljeet Virk Lettings Negotiator
Kuljeet loves to work in the business with his mum and is incredibly passionate about property.
Kuljeet, if you were stranded on a desert island, what 2 items would you miss the most and why?
- DEFINITELY THE SAME AS MY MUM SO YOU CAN TELL WE ARE RELATED – FOOD AND DRINK FOR SURE!
What was your favourite film, tv show or book in 2018?
- VENOM – I LOVE SCI-FI
Where in London would you go for a cocktail or pint of beer?
- BELUSHI’S IN SHEPHERDS BUSH
What does your perfect Sunday consist of?
- I ALWAYS GO TO THE GYM AND GO SOCIALISING LATER
Nathan Nartey Lettings Negotiator
Nathan, if you were stranded on a desert island, what 2 items would you miss the most and why?
- My phone – because I need to be in contact with my friends and family
- My Xbox – because I’d miss FIFA, watching Netflix, Sky Sports and YouTube!
What was your favourite film, tv show or book in 2018?
- I can’t choose, I have two favourites: Avengers Infinity War & Creed 2,
- TV show – Game of Thrones
- Book – The 48 Laws of Power
Where in London would you go for a cocktail or pint of beer?
- Libertine
What does your perfect Sunday consist of?
- Watching Super Sunday football on Sky Sports and getting prepared for the week ahead.
Veena Grewal Accounts Manager
Veena, if you were stranded on a desert island, what 2 items would you miss the most and why?
- MY MOBILE AND MY CAR FOR OBVIOUS REASONS
What was your favourite film, tv show or book in 2018?
- AVENGERS INFINITY WAR
Where in London would you go for a cocktail or pint of beer?
- LEICESTER SQUARE
What does your perfect Sunday consist of?
- CHILLING AT HOME
Veena was born in Nairobi, Kenya. She completed her studies in the UK and has lived here for the past 40+ years. For most of her working life Veena has been a Personal Assistant until she joined Austin D’arcy and found her love of numbers.
Veena takes care of all the landlord and client accounts as well as the office accounts.
Get in touch
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