Book your services

If you are a tenant living in a FULLY MANAGED RENTAL PROPERTY with us, just let us know if you have an issue to report using the form below.

We will be in touch to book your repair as soon as we receive your form. Alternatively, you can email us on

If you think you have a gas leak or can smell gas, leave the house and phone the National Gas Emergencies number immediately on 0800 111999.

1 Select the problem
2 Your details
  • In order to keep things simple, you can only report one type of problem per request. This way we can ensure everything is logged in the right place on our system. If you have more than one problem to report, please feel free to re-submit the form with the other problem.
  • Please be clear and provide as much detail as you can. This way, we'll have you sorted in no time 🙂
  • Please select yes or no if you are happy for Austin D'arcy to enter your home whilst you are not there and without a date of access arranged directly with yourself. Kindly note, this does speed up the maintenance process.