Why our clients love us

Vins Lo
Vins Lo
17:22 21 Feb 20
Great service and really efficient in case of emergency!
A B
A B
17:59 07 Sep 19
I am a tenant and have had a great experience with Austin Darcy. Their customer service is brilliant and are fair estate agents. Would use them again without hesitation.
Sheila M
Sheila M
09:57 05 Aug 19
Nathan, thank you so much for making the process to secure the tenancy as smooth as it was. Great regular communication and always keeping me in the loop. Wonderful customer service. Look forward to using your services in future again! 🙏
Nadia Amouhlal
Nadia Amouhlal
09:37 21 Jun 19
Would rate Nathan, the agent dealing with my rental property, very highly. He was really helpful, from start to finish. He greeted me at the property on my move in date and even helped with some bags. He answers emails and messages promptly and made the renting process and paperwork run smoothly. Would highly recommend as an agent for any property. Much appreciated.
lucia boado
lucia boado
16:33 07 Jun 19
Me and my boyfriend found a property very quickly and Nathan was very quick, professional and efficient. Thank you
96G. Project
96G. Project
08:30 19 Apr 19
It's more than one week we're without the washing machine, the agency seems not too much worry about it, I'm calling and email them to ask news about the maintenance but I have just confusing answers. I pay for a full service I can't believe I have to go to the laundry and spend more money. I'm gonna put five stars once the problem will be fix it.EDIT: No washing machine has been delivered on 9/04/19, we are still waiting and spend money to the laundry store.
96G. Project
96G. Project
16:49 26 Mar 19
Very good and efficient. And friendly staff.
freddie johanson
freddie johanson
09:51 22 Mar 19
Nathaniel has delivered us a prime service and has provided the up most professional manner. He has gone above and beyond to ensure that we secured our new home. From opening the door for the first viewing, to preparing contracts which is usually a stressful process to be transparent. He has given us a brilliant service.
George Adonis
George Adonis
10:46 30 Dec 18
All round excellent services. Friendly, polite and approachable staff. A thank you for Nathaniel and Gurwin who made the move in process very smooth and straight forward. Ever present and helpful from the start right to the end. Would recommend using Austin Darcy. Thank you so much.
Roxana Mihaela
Roxana Mihaela
17:20 29 Dec 18
Very happy!Serious agency, flexible with our needs, maintenance issues solved bit slow, deposit handled professionally and returned quiqly. Rented a property for two years and I would use it again in the future!
Dan Weir
Dan Weir
17:54 21 Nov 18
Absolutely top notch service through Austin Darcy. Very quick and efficient as well as friendly. Definitely the best agency I've worked with.Gurwin especially has been excellent!
Dylan Healey-Render
Dylan Healey-Render
17:56 19 Nov 18
Have been renting a W12 property via Austin D'arcy since 2013 and have nothing but good things to say about them. Any issues were dealt with quickly and professionally and compared to other estate agents in the past, their fees seem reasonable.
Alexandra Dyrberg
Alexandra Dyrberg
09:58 16 Nov 18
We rented a flat through Austin D'Arcy for a year's time. We could not have asked for friendlier and more helpful agents. The entire tenancy went very smoothly and we were also surprised with the speed with which we our deposit back. Gurwin has been a particular pleasure to deal with, we were very well looked after as tenants.