Getting your deposit back at the end of the tenancy 31 Jan 2019
Moving out should not be a hassle...
Neither should getting your deposit back!
At the end of a tenancy, you’ll probably have a lot of things to worry about. We’re here to help you make sure your deposit return isn’t one of them. To give yourself the best chance of getting your deposit back quickly, follow our straightforward guidance and you’ll get your deposit back:
- meet the terms of your tenancy agreement
- let us know immediately if there is an issue at the property, however small, do not leave it to fester
- don’t damage the property
- pay your rent and bills, including your final bills
- leave the property as you found it (you should follow your inventory & schedule of condition as agreed at the outset of the tenancy)
- do all of the little jobs that are a tenant’s responsibility (if we have to pay a contractor to replace the lightbulbs, the cost of the bulbs has just increased by a call-out charge for an electrician!)
- if the property was professionally cleaned before you moved in, call in the cleaners before you leave
- get rid of your rubbish, don’t leave it lying around as, again, a contractor call-out charge will be your responsibility
At the end of your tenancy
We have a legal obligation to return your deposit within 10 days of both you and your landlord agreeing how much you’ll get back and what deductions are being made.
If you do not agree with your landlord, then your deposit will continue to be protected in the DPS (for managed properties) or the Tenancy Deposit Protection scheme chosen by your landlord, until the issue is sorted out.
Information we will give you when your tenancy starts
Once we’ve received your deposit, we have 30 days to tell you:
- the address of the rented property (hopefully you know this!)
- how much deposit you’ve paid (ditto)
- how the deposit is protected (should be the entire amount you have paid, so cheque the figure is correct)
- the name and contact details of the tenancy deposit protection (TDP) scheme and its dispute resolution service
- the landlord’s name and contact details (if the property is not managed by Austin D’arcy)
- the name and contact details of any third party that’s paid the deposit (if you have a generous relative etc)
- under what circumstances some or all of the deposit could be withheld (this will be in your tenancy agreement)
- how to apply to get the deposit back
- what to do if you can’t get hold of your landlord at the end of the tenancy (for non-managed properties)
- what to do if there’s a dispute over the deposit
For all of our tenant details click here